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The Usual Error was conceived and written with the help of many people. We offer our thanks to the following people for their contributions:

Our first fans: We began this journey in April of 2006 by giving a communication presentation to an audience of 25, only a few of whom were familiar faces. Afterwards, nearly all of you made time to tell us how life-changing our presentation had been. Without your support and encouragement, we would have never gotten any further than that one presentation.

Alanis Morissette: (The only way out is through) You have been an inspiration and a guiding light in Kyeli’s life since she was just a lonely kid. Your lyrics have sung right into her heart and kept her going through some of the darkest times in her life. We offer our deepest gratitude, and are honored to share in the fixing of the world with you.

Breanna Bell: For all of the talking and listening.

Heather Renwick: You’ve been one of our biggest fans from the beginning. The glee with which you implement our ideas brings joy to us as well!

Judy Davidson and Tony Lorino: For your love and support, and for caring for Dru while we wrote and edited the book.

Kit O’Connell and Reesa Brown: (Ask for what you need & Coming to terms) Not just for your specific topics, but also for your endless patience and willingness to listen and help.

Mary Hoelscher: For your support and encouragement from the beginning.

Megan Elizabeth Morris: Your boundless enthusiasm and support keeps us going. Your work makes our work far more enjoyable, not to mention possible. You’re like the secret power behind the throne!

Michael Faires-McClellan: (It’s not all about me) In one discussion among many, you mentioned this. It clicked with us, and we realized its importance. Your friendship and support has helped us grow and learn about communication and ourselves.

Pam McElhinney: (I am not green) You took the time to listen and explain, and managed to reword a difficult concept so we could better understand it and better explain it to others. We wouldn’t have gotten this far without your help.

Robert C. Kahlert: (What problem are you trying to solve?) Your frequent asking of this question in a software engineering context led us to ask it in other contexts as well. It’s been very useful; thank you.

Robie Kentspeth: (Coming to terms & What did you intend?) With us from the start, you and your family have been supportive and helpful. We deeply appreciate all you’ve done for us.

Sera Smith: You helped us with the first draft of the book, and you helped us learn, practice, and master all the communication techniques we now teach. Thank you.

Kira April Parra, Kelan Wieloch, Amanda Braman-Ray, Judy Davidson, Tanya Martin-McClellan, Vicki Borah Bloom, Oliver Danni Green, Michael Faires-McClellan, Brieann “Cricket” Chapple, Jon Curtis, Green Adams-Hanley, Tony Lorino, Dusty Lorino, Beth Lorino, and Paula Duckhorn:for editing and proofreading. Your suggestions helped immensely!

We would also like to thank all of our friends and co-creators from the Reclaiming tradition. We learned about checking in and many other amazing communication techniques from you!

Last, but certainly not least, to all the people who come to our workshops: thank you for listening, offering feedback and constructive criticism, and for encouraging us to keep going. We wouldn’t be here without you, and we are very grateful!

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